Pass or we extend you free

How it works

1. Study with thePsychology.ai and meet the eligibility criteria below.
2. Take your EPPP.
3. If you don't pass, submit a claim within 30 days with a photo of your score report.
4. We review within 5 business days. Approved claims pause your subscription billing at no charge until your next attempt, for up to 6 months. Your access stays on the whole time.

Eligibility

Every criterion is objective, and you can check your own progress against each one before exam day:

• Active subscription for at least 60 days before your exam date, and on your exam date.
• Exam date on file in your account at least 14 days before you sit the exam.
• Legal name on file when you register your exam date, exactly as it appears with ASPPB. Your score report must show the same name.
• Two full-length practice exams completed on separate days before your exam, each scoring 30% or higher.
• Your Prioritize plan completed: a passing score (70%+) on each topic quiz your full diagnostic exam recommended in Prioritize. That plan is the method. The guarantee covers people who used it.

Claims

• Submit within 30 days of your exam from your claim page, with a photo of your score report showing your name, candidate ID, and a non-passing result.
• We decide within 5 business days. A denial always cites which criterion above wasn't met.
• One guarantee claim per person, ever. One claim per ASPPB candidate ID, ever.
• We may request additional verification if a report is unreadable or inconsistent.

The billing pause

• Approved claims stop new charges immediately. Access continues. The pause lasts until your next attempt, up to 6 months.
• We email you at least 7 days before billing restarts. You can cancel any time during the pause and pay nothing further.
• This guarantee extends your subscription. It is not a refund of amounts already paid, and it does not guarantee any exam outcome.
• The guarantee is not transferable and ends if a payment is charged back.

The Format-Proof Guarantee

The EPPP becomes a single integrated exam in Fall 2027 (six competency domains, scenario-based questions, pass/fail). If the exam format changes before you pass, our integrated EPPP prep is included at no extra cost as it launches, for as long as your subscription stays active. Nothing to claim and nothing to submit: it applies automatically to every active subscription, monthly or annual, at your current rate.

• What triggers it: ASPPB launching the integrated EPPP (currently scheduled for Q4 2027) while your subscription is active.
• What you get: our integrated-exam prep content as it launches, included in the subscription you already have. This adds content; it is not a refund and does not guarantee any exam outcome.
• The one condition: a continuously active subscription. If you cancel and later resubscribe, inclusion applies from your new start date at the then-current rate.
• Testing before the switch? Check which exam you will take by your training year.

Your score report

Score reports are used only to review your claim, stored securely with restricted access, never used for marketing, and deleted within 12 months of the decision.